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Home Insurance

Right home insurance policy for your peace of mind.

Come rain, snow, flood or fire, We’ve got you covered. Protect your home, belongings, valuables and family.

Our Home Plans:

Home Standard

Your home is bigger than most and holds some of your favourite and most valuable things.
Our standard home insurance policy covers most needs with contents cover, Offering great value for money for valuables and households.

What is covered:

Loss and damage to insured home

Accidental damage for contents & building

Protection against Fire

Protection against theft

Protection against earthquake

Protection against water damage

Unexpected events & natural calamities

Our Promise to you:

Home owners

Buildings are covered, including apartments, as well as contents and personal belongings.

Tenant’s liability

If you rent, you’ll be covered for accidental damage to the property to protect your deposit.

Hassle-free claims

Our quick and easy claim process saves you time and lets you get back to normal sooner.

Here to Help

Got a question? From finding the right policy to making a claim, our friendly team is here to help

Smart questions you may be asking: View all

Who Can Buy Home Insurance?

Homeowners: If you are a homeowner, you can buy a house insurance policy to protect your home. Considering the fact that you’ve invested a lot of time, money and effort into buying and making a space your own, it makes sense to de-risk it from unfortunate events with the help of a good insurance policy.

Are domestic appliances covered in the policy?

Yes, our house insurance policies provide coverage for your damaged domestic appliances that are not older than 10 years as a result of a mechanical or electrical breakdown. We either provide coverage for its repairs or replacement, with certain exclusions in place.

Is accidental damage to contents covered?

Yes, our Home Insurance policy provides home cover for any unforeseen damage caused to your contents.

What are the risks covered under Home Insurance?

A home insurance plan provides financial coverage to your home against any natural calamities such as tornadoes, hurricanes, cyclones, storms, earthquakes, fires, lightning strikes, floods, landslides, damages caused by pipes, tanks, vehicles, or aircraft. It even covers the home from manmade calamities such as burglaries.

Does Home Insurance cover any loss to my Jewelry?

No, Jewellery and high value items are covered by a separate insurance policy, please contact our call center for more information.

Claims Services:

Peace of mind is just a few steps away.

No need to visit a Claims Office to file your claims! Our Online system is ready to help round the clock, call 44658888 or WhatsApp 44658899 for all inquiries related to your claims.

What to expect when you submit a Home claim

Step 1: Report incident
You report the damage to your home or its contents, with the required documents.

Step 2: Claim assessment
Once you report the claim and submit your documents, we can start your claim process. We record details of the incident, assess your case and email you with guidance on the next steps. Based on the nature of loss, we may appoint a Loss Adjuster to investigate the loss or arrange a survey by Claims Services Dept.

Step 3: Receive claim reference number
Once the claim is opened, within a couple of days you will also receive an SMS with a claim reference number. Use this claim reference number to track the status of your claim throughout the process.

What documents you’ll need

First thing’s first. Make sure you have all of the right details and documents ready, so you can easily report the incident to us.

To submit a notification of your home insurance claim, you will need:
•Policy number
•Police report, if applicable
•Time, date and location of incident
•Description of what happened
•Estimated value of loss
•Claim form
•Depending on the loss, we might ask you to send further documentation
•Contact details of who to reach for inspection

Not sure? Contact us and we will be happy to help you.

Where to submit your claim

You can report the incident to us by phone, whatsapp or online. If you choose to submit by phone or Whatsapp, we will get back to you with the exact information you will need to share with us. If you submit online, instructions on what information we need from you will be provided as you go, at the time of reporting.


4465 8899

Submit your Home claim online.