We’ll make sure that your goods are protected whether they’re moved by sea, by air or by road. Our policies are flexible to the type and regularity of cargo transit, providing you enough peace of mind whenever and wherever you’re sending the cargo.
This provides cover against accidental, physical loss and/or damage to the cargo during transit by sea, air, land or parcel post.
This provides cover against accidental physical loss and/or damage to the cargo during transit by sea, air, land or parcel post, caused by war and strikes.
For businesses that are constantly shipping cargo, this policy will provide you with peace of mind. We will automatically cover all of your transits, so you can focus on building your business.
Sea Cargo (import /export)
Air Cargo (import /export)
Land Transportation (import /export/ & inland transit)
Freight Forwarder’s Liability Insurance
Get straight through to our friendly team, Our team is available from Sunday to Thursday from 7AM to 3PM.
Whether you need cargo cover just once or over a few months, we can help.
If something goes wrong, our quick and easy process will get you set up on plan B.
We’ve been protecting cargo across the world for many years.
Our Marine Insurance policies offer indemnity & financial protection for loss of or damage to your cargo during transit by different modes of transport, including sea, air, rail and land. We not only offer the comprehensive coverage but also offer efficient claim handling services.
The documents mentioned are indicative and based on the circumstances of the claim, insurer may request for additional documents:- •Original Invoice & packing List - if forming part of Invoice. •In case any damage is suspected in transit, open delivery should be insisted upon the carrier and their certificate should be obtained. •Original Lorry receipt (LR)/ Bill of Lading (BL)- Qualified with remarks for the Quantity damaged or lost in the transit. •In case of Declaration Policy - The consignment should be declared and the within the limit of balance Sum insured. •In case of loss/damage in transit, a monetary claim should be lodged with the carrier within the time limit to protect recovery rights. •Damage / Shortage Certificate from the carrier. •A surveyor (mutually agreed by the Insurer) must be appointed to determine the nature, cause and extent of loss/damage.
No need to visit a Claims Office to file your claims! Our Online system is ready to help round the clock, call 44658888 for all inquiries related to your claims.
Step 1: Report Incident
You report the incident, with the required information. You also send a ‘Notice of Loss’ to the one responsible for the incident.
Step 2: Claim Assessment
Once you report the claim and submit your documents, we can start your claim process. We record details of the incident, assess your case and email you with guidance on the next steps. Based on the nature of loss, we may appoint a Loss Adjuster to investigate the loss or arrange a survey by QIIG Claims Services Dept.
Step 3: Receive claim reference number
Once the marine cargo insurance claim is opened, within a couple of days you will also receive an SMS with a claim reference number. Use this claim reference number to track the status of your claim throughout the process.
First thing’s first. Make sure you have all of the right details and documents ready, so you can easily report the incident to us.
To submit a notification of your marine cargo claim, you will need:
•Time, date and location of incident
•Description of what happened
•Estimated value of loss
You can report the incident to us by phone, fax, or email.
Submit your Marine cargo claim online.